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04

Enterprise Risk, Governance & Board Advisory

4 cases

Enterprise Risk Operating Model

A $10B, Tier 1, global IT services company

Established a Board-grade enterprise risk and governance model with a refreshed code of conduct. Reduced the risk profile of the firm leading to less surprises and improved assurance to the Board and to the firm's Insurers.

10%

reduction in premiums with substantially improved coverage YoY

Large Deals, Delivery risks

A $20B+, Tier 1, global IT services company

Launched and scaled Deal Risk Assurance framework to cover $12-14B deal pipeline annually. Substantially strengthened delivery performance across a portfolio of 8000 projects resulting in YOY improvement in client satisfaction over 3-4 years.

300 basis points

YoY improvement in client satisfaction every year

Large-Deal Assurance

Multiple large deals across sectors

Provided governance and oversight on complex, time bound, penalty driven transitions. Mitigated OM dilution in large deals through improved solutioning, revised contractual terms, managed deployment of productivity levers and programme recovery.

5-7%

improvement in delivered deal margins

Service Resilience uplift

A large high street retail bank in the UK

Prepared detailed business process maps at levels L1-L4, identifying vulnerabilities and automation opportunities in alignment with the bank's risk model. Collaborated with the CIO to design a comprehensive modernisation plan aimed at enhancing the bank's risk posture.

Addressed

FCA requirements

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