AI Governance & Enterprise Transformation
3 casesResponsible AI Governance
A $20B+, Tier 1, global IT services company
Stood up a responsible AI framework, risk taxonomy, upgraded process, trained associates and deployed the new AI SDLC process in projects to prepare the firm for a global ISO 42K (Responsible AI) certification. Extended Responsible AI rigour (ISO 42K certification) to multiple centres, globally.
1st
company in the world to get an accredited ISO 42K certification from DNV
AI Productivity
A $20B+, Tier 1, global IT services company
Set up and managed a programme to improve productivity across 800+ projects using AI developer tools. Introduced remediation programmes for projects that could not assimilate AI well.
15 to 45%
improvement in productivity at the project/use-case level
AI in IT Operations
A New York-based private equity firm
Advised them on the potential to tighten Platinum, Gold and Bronze SLAs and KPIs in large Infra and APP support managed services deals. Suggested new AI era L2 level metrics to track the effectiveness of AI deployment in deals.
New set
of AI era metrics